We offer a customized managed service, providing not only hardware and software, but also continuous monitoring of your equipment using proven predictive maintenance algorithms. Your maintenance and reliability team doesn't need to log on to our system every day to manage thresholds.
Customers typically achieve a return on investment (ROI) in less than 3 months when they identify the critical equipment causing the most downtime.
No, we offer a turnkey subscription solution. This includes the cost of hardware, software and ongoing monitoring. However, travel expenses may apply if the site is far from our head office in Montreal, Quebec.
The minimum trial period is 6 months to cover part of our fixed costs associated with establishing a new relationship.
Rental of the following equipment:
Sorasense sensors (measure vibration, sound and temperature)
1. LTE gateways for connectivity
2. Data transmission costs
Continuous monitoring by our algorithms (24/7)
Cloud hosting
Daily vibration analysis
Surveillance continue par nos algorithmes (24/7)
Hébergement dans le cloud
Analyse quotidienne des vibrations
Yes, for example, with one of the world's top 10 dairy manufacturers, we detected an impending bearing failure 3 weeks in advance on a boiler fan motor. This enabled the maintenance team to plan an outage, saving 15 hours of response time and generating $150,000 in unplanned downtime savings, with a return on investment of $177.
We service Eastern Canada (Ontario, Quebec, New Brunswick) and the Northeastern USA (Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, Vermont, New Jersey, New York, Pennsylvania).
Integration includes 1 hour of training to use our dashboard and manually set certain thresholds. Vibration analyst support is available 7 days a week.
We replace sensors damaged due to normal use at no cost.
- FAQs
Product or Deployment
We can install on any rotating equipment such as motors, pumps, compressors, fans, gearboxes, extruders, centrifuges, etc.
Installation takes less than 5 minutes, using industrial-grade double-sided adhesive and a proven surface-cleaning method. Our sensors are also equipped with powerful magnets to facilitate their adhesion to the equipment.
The sensors connect to the gateway via Bluetooth BLE, and the gateway connects to the cloud via LTE.
Our biggest customers have more than 100 sensors in a single installation. Each gateway can connect to more than 50 sensors.
- FAQs
Installation
Our sensors are IP68 certified.
We use industry-standard encryption and a segmented connectivity infrastructure to ensure that data breaches are limited to our system. We also follow standard data security practices.
Yes, we integrate industry-standard ERP and CMMS systems with open APIs.
Our biggest customers have more than 100 sensors in a single installation. Each gateway can connect to more than 50 sensors.
Our sensors are built to last upwards of 5 years under normal operating conditions.
Each sensor has an external battery rated to last 1 year at the default configuration. Battery replacement is included in the subscription.
The sensors are calibrated every year to ensure accurate data collection.
Yes, we can detect common mechanical faults such as bearing wear, slippage, fatigue, cavitation, etc.
Our sensors have an IP68 rating, which means they are dust-proof and water-resistant to a depth of 1.5 meters for 30 minutes.
The gateway has a range of 150 feet with a direct line of sight. Connectivity problems are rare, even in refrigerated rooms with metal walls.
The default configuration updates and transmits data every minute.
Any up-to-date browser (Google Chrome, Microsoft Edge, Firefox, Safari) can access our dashboard.
We continuously monitor our sensors and create internal tickets to manage any problems.
We send monthly reports summarizing the notifications sent. We also follow up on each notification to ensure that our customers are not overwhelmed by alerts.
- FAQs
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